Our return policy allows you to return and exchange for selected items within 30 days, if unworn and unwashed, with labels and tags attached and if proof of purchase (i.e. tax invoice) is provided. Due to health regulations, underwear, earrings and leggings cannot be returned once worn unless faulty. Swimwear, unless faulty, can only be returned if unworn with the hygiene label intact and still on the garment. Please make your selection/s carefully.


We do not offer in store exchanges on Afterpay or eBay store purchases. However, you may like to return your Afterpay item in store for an appropriate refund. Please note; Jeanswest eBay returns and exchanges are only processed via our online warehouse. You may like to send your item/s back to our online warehouse and a refund will be processed in accordance with the appropriate terms and conditions.