Online Orders 13

• Why can’t I select Collect in Store for my order?
• Can I track my Collect-in-Store delivery?
• Can I track my international delivery?
• Can I change my order?
• My order is being returned to sender, what do I do?

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Website Support 9

• Can't find an item?
• I want to place an order on the website, but Afterpay isn’t appearing as an option?
• Check out and pay
• Afterpay is appearing as an option for payment, but it won’t take me to Afterpay to sign in?
• I’m from NZ and the website says you don’t deliver to my country?

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Jeanswest Rewards 6

• I’ve just signed up, why haven’t I received my welcome $10 voucher?
• Why should I sign up as a Jeanswest Rewards Member?
• Can I use my rewards discount in conjunction with other promotions?
• When I sign up on the website, do I get a rewards card sent to me in the mail?
• Can I use my birthday voucher in conjunction with other promotions?

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Gift Cards 4

• How do I redeem my gift card online?
• Can I purchase gift cards over the phone?
• Can I purchase gift cards online?
• Can I extend my gift card?

Employment 1

• Careers

Returns/Exchanges 6

• Jeanswest Returns Policy
• How to Refund an Item
• What does the denim lifetime guarantee cover?
• I believe an item is faulty, how do I go about getting a replacement/refund?
• Returns and Exchange form is missing from my package?

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Other 2

• What is Jeanswest's Lay-by Policy?
• Store Opening Hours